Welcome to TLScontact

We are a commercial company that works with UK Visas and Immigration (UKVI) to provide services to people applying for visas for the United Kingdom.

You should visit GOV.UK to make your visa application, pay your fee and book your appointment for our visa application centre online.

You then need to register on this site after booking your appointment - – otherwise you risk unnecessary delays.

This site provides you with a guide to applying for your visa. It also gives you information about our visa application centre and the type of added value services that we provide.

Due to global changes in the way visa application are processed, children under 5 years old are now required to attend the Visa Application Centre to complete the application process. It is now mandatory for them to have their photo taken at the VAC. These changes do not affect applications that have already been submitted.


Visa applicants are no longer required to submit a passport photo with their application where biometrics are collected.
Applicants who are biometrics exempt are still required to supply a photograph.


UK visa customers should please note that only TLScontact staff are able to provide official information on visa processing times and optional added value services. These staff are inside the Visa Application Centre. TLScontact staff are unable to provide immigration advice and do not have any role in the decision making process. TLScontact is in no way affiliated with any individuals operating outside the Visa Application Centre premises.

Please come to your appointment on time .

New supporting document scanning process.

From the 1st of May customers applying for a UK visa in Port Elisabeth will benefit from digital improvements to the UK visa application process. For more details, please click here.

In order to avoid delays in the Visa Application Centre it is recommended that customers follow the instructions below:

  • Bring your original passport (or travel document) and residence permit/national ID card (if applicable);
  • Bring A4 copies of all of your supporting documents. Copies should be of reasonably good quality to be readable when scanned. Use coloured copies if necessary.
  • If you would like to submit an old passport or a sponsor’s passport as supporting document, then you must provide copies of it as well;
  • Remove any staples, clips or pins from documents before submitting them.