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Important:
Prior to sending any documentation to UKVI, applicants are strongly advised to make sure that the courier company they are planning to use will deliver to Post Office (PO) Box addresses in the UK.
Please note Parcelforce will not deliver to a UK P O Box address, and that supporting documents sent through them are liable to be destroyed.

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PREMIUM LOUNGE
Relax in the Visa Centre and enjoy our coffee and hospitality
EUR 63.40
WALK IN WITHOUT APPOINTMENT
You can be flexible and apply earlier or later to your scheduled time
UAH 2300
KEEP MY PASSPORT WHEN APPLYING
Keep your passport while decision is being made
EUR 59.37
COURIER DELIVERY
Your passport will be delivered to your address
up to EUR 16.00

Upgrade your application experience

ON-LINE PAYMENT ASSISTANCE
Get qualified help with making online payments
UAH 160
FORM FILLING ASSISTANCE
Our agents will assist you to fill Visa Application Form online in our Visa Application Centre
UAH 1300
GROUP APPOINTMENT SERVICE
All members of your group can apply at same time
UAH 1600

ON-DEMAND MOBILE VISA SERVICE
Apply for UK visa from the comfort of your office or home

Bank transfer

PRIORITY VISA SERVICE (NON SETTLEMENT)
This will put your application at the front of the queue at every stage of the decision-making process
EUR 214.18
PRIORITY VISA SERVICE (FAMILY MIGRATION / SETTLEMENT)
This will put your application at the front of the queue at every stage of the decision-making process
EUR 641.35
PRIME TIME APPOINTMENT
You can apply outside normal working hours
EUR 87.30
SMS NOTIFICATION
Be informed once your passport is ready for collection
EUR 1.58
TRANSLATION
Have your documents professionally translated into an approved language
UAH 120
DOCUMENTS PRINTING
Copy/print your supporting document with self service copy machine
UAH 50
PHOTO COPY SERVICE
A photocopy machine is at your disposal in the Visa Application Centre in case you need to make any document copy.
up to UAH 10
INSURANCE SERVICE
Just within couple of minutes you can purchase any type of insurance for going abroad
In cash onsite
BIOMETRIC ENROLMENT APPOINTMENT FOR OCBE (FREE TO USE) FREE

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Added Value Services descriptions

OUR WAY TO HELP YOU RELAX

Applying for visa often looks complicated and a daunting task.
Therefore we hope that our wide range of Added Value Services will help to smooth your journey through this administrative procedure.

IMPORTANT NOTICE:

  • These optional services do not influence the outcome of your application by UKVI;
  • The added value service fees are not refundable in case of withdrawal or visa refusal and for more information, please consult our page Terms of Payment.
  • If you would like to purchase AVS on site, we accept the following payment method(s) in the centre: cash, credit card.
  • Price listed below is for one application, thus each applicant should use his/her own account with unique GWF number to purchase any added value services;
  • Please always bring a printed receipt of payment when you attend your appointment.

Added Value Services descriptions

On-line Payment Assistance

PRICE: ₴ 160

Payment: In cash onsite

This service allows the applicants to get qualified assistance with online payments for the fees which must be paid online.

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Form Filling Assistance

PRICE: ₴ 1300

Payment: In cash onsite

VAF filling service lets the applicants get assistance with creating an account and filling Visa Application Form on official web-site.

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Standart Premium Lounge Service € 63.40 (online) or ₴ 2000 (onsite)

Discount Premium Lounge Service ₴ 1000 (onsite)

Discount rate applies to families that wish to submit documents together in Premium lounge

This service includes:

  • Direct access to our premium counter where an agent will verify the documents provided, and capture your biometric information in a single location.
  • free courier delivery by UPS courier service for applicant’s request
  • Cold and hot beverages.
  • A personal attendant during the course of your submission process.
  • Free photocopying (limited quantity), email printing, and computer access.

If you are interested in learning more about the Premium Lounge service, please ask our welcome agent, or send us a message after you have registered with the TLScontact site.

Importance Notice:

  • Please note that the purchase of this premium service in no way a guarantees the right to obtain a visa, a booking if none are available, or faster processing of your application by UKVI.
  • No refund of fees will be provided in the case of an application withdrawal by the applicant.

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Group Service

PRICE: ₴ 1600

Payment: In cash onsite

Group members can apply at same time with personal agent (s). All group members must have appointment on the day of submission. In case of having appointment for another date additional fees can apply. Price for every 10 applicants.

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On-Demand Mobile Visa Service

The On-Demand Mobile Visa Service offers the ultimate in convenience, giving customers across Ukraine the option to complete their visa application, including biometric enrolment, from the comfort of your home, office or any location of choice.

The ‘On Demand’ service is available to individuals and groups, such as corporate employees, or families, who prefer not to travel to or visit the Visa Application Centre in Kyiv. Instead, a small team will travel to your chosen location to complete the biometric enrolment process (capturing finger scans and a photograph).

Please note: Prices are available on request and the service is offered strictly by appointment. TLScontact reserves the right to decline a service request in high risk locations; internal risk assessments are guided by FCO Travel Advice in addition to other open source information.

How to request the On Demand Mobile Visa Service:

  1. Please go to Feedback and Complaints page, fill the form and choose “On-demand Mobile Service” in “Reason for Contact” menu. After saving the form we will receive you request and will contact you to confirm the total cost of this service and also communicate the pre-requisites before our visit.

  2. Pay the fee within 24 hours of confirmation. We will give you an appointment once payment is complete.

  3. We will visit your preferred location on your chosen date to accept your application and collect your biometric data.

Customers resident in Kyiv and the Kyiv Region should book an appointment at least 1 working day prior to the preferred submission date. Customers in other regions should book at least 5 working days in advance.

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Priority Visa Service (non-settlement)

PRICE: € 214.18

Payment: Online

You can pay for a Priority Visa service for your visit, work or study application (‘non settlement’). This will put your application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, if it takes longer to process. Using the Priority Visa service does not guarantee that your application will be successful. All visa applicants must meet the requirements of the UK Immigration Rules.

How long does a Priority Visa application take?

UKVI aims to make a decision on your Priority Visa application, and contact you to let you know that your passport is ready to be collected within 5 working days from when you submit your biometric information. 

However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale.  If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards.  Your application may not be straightforward if you have:

  • been refused a visa for the UK, and/or;
  • been refused leave to enter the UK, and/or;
  • been deported, removed, or otherwise required to leave the UK, and/or;
  • overstayed a period of leave in the UK, and/or;
  • had leave to remain in the UK curtailed by the Home Office, and/or;
  • been refused leave to remain in the UK by the Home Office, and/or;
  • been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and/or;
  • you have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and/or;
  • you have an unspent criminal conviction in any country, and/or;
  • you have committed a criminal offence in any country.

If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the 5-day timescale.

Who can use this service?

All customers may apply for the Priority Visa service apart from applicants who are applying for visas to visit other Commonwealth countries, British Overseas Territories, and Crown Dependencies (the Channel Islands and the Isle of Man).

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Priority Visa service (family migration / settlement)

PRICE: € 641.35

Payment: Online

You can pay for a Priority Visa service which puts your family migration / settlement application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, takes longer to process. Using the Priority Visa service does not imply or guarantee that your application will be successful. All visa applicants must meet the requirements of the UK

How long does a Priority Visa (family migration / settlement) application take?

UKVI aims to make a decision on your Priority Visa (family migration / settlement) application, and contact you to let you know that your passport is ready to be collected within 30 working days from when you submit your biometric information. 

However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale.  If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards.  Your application may not be straightforward if you have:

  • been refused a visa for the UK, and/or;
  • been refused leave to enter the UK, and/or
  • been deported, removed, or otherwise required to leave the UK, and/or;
  • overstayed a period of leave in the UK, and/or;
  • had leave to remain in the UK curtailed by the Home Office, and/or;
  • been refused leave to remain in the UK by the Home Office, and/or;
  • been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and/or;
  • you have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and/or;
  • you have an unspent criminal conviction in any country, and/or;
  • you have committed a criminal offence in any country.

If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the faster timescale.

Who can use this service?

All customers applying to live permanently (‘settle’) in the UK under family migration routes, and where a full settlement visa fee is payable.

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AVS_walk_in

PRICE: ₴ 2300

Payment: In cash onsite

This service allows the applicants to apply before or after the scheduled time (up to 3 days). The service is also paid if applying earlier or later than 30 min to scheduled appointment.

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AVS_swp

PRICE: € 59.37

Payment: Online

You may use the Keep My Passport When Applying Service if you need to keep your passport whilst we process your application, for example to travel urgently to a country other than the UK.

You are required to provide photocopies of all pages of your passport when attending the visa application centre, as well as your passport for examination by a member of the application centre staff. You will also be required to submit your passport within 28 calendar days of being asked to do so. If you do not submit your passport within this timeframe, your visa application may be refused. Once we have your passport we aim to complete the application process and return your documents within 7 calendar days.

Please Note: All customers are able to use the Keep My Passport When Applying service but it may not be used in conjunction with the Priority Visa Service.

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AVS_prime_time

PRICE: € 87.30

Payment: Online

A Prime Time Appointment is an Added Value Service which allows customers to submit their UK visa application outside of normal working hours. The service costs an additional EUR 87.30 and is available to all customers (except PBS Tier 4 applicants) applying at the UK Visa Application Centre in Kyiv.

The customers may choose to submit their application between 08:00 - 09:00 and 17:00 - 19:00 Monday to Friday.

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AVS_Express_Courier_Return

Return Courier Service for Kyiv region EUR 7.00 (online) or ₴ 220 (onsite)
Return Courier Service for other regions - single passport   EUR 16.00 (online) or ₴ 500 (onsite)

Return Courier Service for other regions - group passports (up to 5)   ₴ 250 (onsite)

Package 3 only applies to families and groups that wish their passports to be delivered to the same address.

Applicants can choose to have their passport returned to them by express courier at the end of the application process.

TLScontact will process the passport for delivery on the day we receive it back from the decision making centre. Applicants should expect to receive their passport in most cases within 1-3 business days depending on the area selected.

Use of the Return Courier Service is dependent upon availability of courier delivery to the address provided by the applicant and will be determined at the centre at the time of application. For getting more information about tracking abilities and delivery locations please visit homepage of courier delivery operator in Ukraine - www.ups.com

If you wish to use this service, and are eligible to do so, you should log into your personal account on the TLScontact site and select this option. If you have not already registered, be sure to select this service once you have created your account.

The cost of this service is in addition to your visa application fee and is non-refundable.

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SMS Passback Service

PRICE: € 1.58 (online) or ₴ 50 (onsite)

Payment: Online or in cash onsite

The SMS service provides you with a convenient text message alert once your visa application has been processed and your passport has been returned to TLScontact. This message will inform you that you can pick-up your passport from the centre at which you originally applied for your visa, or will confirm that your passport is being sent back to you by courier if you have also chosen to use the Return Courier service.

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Translation

PRICE: ₴ 120

Payment: In cash onsite

This service includes translation from Ukrainian/Russian to English with affixing stamp of Visa Application Centre. The fee is charged for each A4 page (1800 signs including spaces).

Please note: max. 3 translations can be requested on the day of appointment.

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Documents Printing

PRICE: ₴ 50

Payment: In cash onsite

Printing documents on demand (Visa Application Form, e-mail notifications, etc.). The fee is charged for every 10 A4-sized pages.

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Copy Service

Color copy - ₴ 10 for each page

Black and white copy - ₴ 5 for each page

Payment: In cash onsite

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Insurance

Payment: In cash onsite

Just within couple of minutes you can purchase any type of insurance for going abroad.

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Biometric Enrolment appointment for OCBE (free to use)

This service is to provide biometric information for overseas British citizenship applicants ONLY. It is not a requirement for other visa applicants.

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