UK VISA: COMPLAINTS & REFUNDS

All TLScontact overseas visa application centres for the United Kingdom have closed and UK visa processing services have been transferred to VFS Global. If you need to contact us with a complaint or to request a refund, please complete the form below. Our customer service team will come back to you as soon as possible.

Please note that this contact form is solely for UK visa applications submitted through one of our overseas centres before March 31st 2025, and is not for general enquiries relating to TLScontact’s VCAS services inside the UK or visa applications for any other countries that we represent.

Please complete all the fields in the form below