Prior to sending any documentation to UKVI, applicants are strongly advised to make sure that the courier company they are planning to use will deliver to Post Office (PO) Box addresses in the UK.
Please note Parcelforce will not deliver to a UK P O Box address, and that supporting documents sent through them are liable to be destroyed.

Welcome to TLScontact and the UK Visa Application Centre in Moscow

We are a commercial company that works with UK Visas & Immigration to provide services to people applying for visas for the United Kingdom.

To start applying, you should visit GOV.UK to register your visa application, pay your fee and book your appointment to submit your application at our Visa Application Centre.

You then need to register on this site for the following reasons:
• Facilitate your check in when you attend your appointment
• Purchase Added Value Services
• Enabling the online Status Tracker for your application

This site provides you with a guide to applying for your visa. It also gives you information about our Visa Application Centre and the type of Added Value Services that we provide for your convenience.

1. Please ensure that you are registering on the TLScontact website corresponding to the Visa Application Centre where you have booked your appointment on GOV.UK website.
2. Due to global changes in visa application process, children under 5 years old are now required to attend the Visa Application Centre in order for them to have their photo taken at the VAC. Please note that minors are not allowed to submit applications by themselves, they must be accompanied by a parent or legal guardian.


From March 6, 2017 customers applying for a UK visa in Moscow will benefit from digital improvements to the UK visa application process. For more details, please click here.

In order to avoid delays in the Visa Application Centre it is recommended that customers follow the instructions below:

  • Bring your original passport (or travel document) and residence permit/national ID card (if applicable);

  • Bring A4 copies of all of your supporting documents. Copies should be of reasonably good quality to be readable when scanned. Use coloured copies if necessary.

  • If you would like to submit an old passport or a sponsor’s passport as supporting document, then you must provide copies of it as well;

  • Remove any staples, clips or pins from documents before submitting them.