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New supporting document scanning process.

From March 13, 2017 customers applying for a UK visa in Saint Petersburg will benefit from digital improvements to the UK visa application process. Supporting documents will be scanned whilst customers are at the visa application centre, and then given straight back immediately. These digital documents will then be sent securely to UKVI, with the passport, and visa officers will then consider the application in the usual way. This new process allows customers to retain their important supporting documents during the application process. This development is made available to customers using both our standard and Priority Visa services.

Apart from an applicant’s passport, all supporting documents will, where possible, be handed back at the Visa Application Centre after they have been scanned.

In order to avoid delays in the Visa Application Centre it is recommended that customers follow the instructions below:

  • Bring your original passport (or travel document) and residence permit/national ID card (if applicable);
  • Bring A4 copies of all of your supporting documents. Copies should be of reasonably good quality to be readable when scanned. Use coloured copies if necessary.
  • If you would like to submit an old passport or a sponsor’s passport as supporting document, then you must provide copies of it as well;
  • Remove any staples, clips or pins from documents before submitting them.

Presenting the documents in the format set out above will allow us to scan them more quickly, return them and reduce waiting times at the Visa Application Centre.

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