Welcome to TLScontact in Jerusalem
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Contact Us

TLScontact aims to provide a first-class visa application experience. If you feel that we have failed to deliver to this standard in any part of your contact with us, we would like to hear from you.

Feedback and complaints may be submitted using the below form. TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive reply. In all cases, TLScontact will provide you with a substantive reply within 20 working days of your original message.

Kindly note that we reply to the inquires sent only in English.

If you would like to contact directly UK visas and Immigration about your application, please click here.


Prior to sending any documentation to UKVI, applicants are strongly advised to make sure that the courier company they are planning to use will deliver to Post Office (PO) Box addresses in the UK. Please note Parcelforce will not deliver to a UK PO Box address, and that supporting documents sent through them are liable to be destroyed.