Prior to sending any documentation to UKVI, applicants are strongly advised to make sure that the courier company they are planning to use will deliver to Post Office (PO) Box addresses in the UK. 
Please note Parcelforce will not deliver to a UK P O Box address, and that supporting documents sent through them are liable to be destroyed.

Welcome to TLScontact

Do not attend the Visa Application Centre without checking the website to confirm if we are open and operating.

We are a commercial company that works with UK Visas and Immigration (UKVI) to provide services to people applying for visas for the United Kingdom.

You should visit GOV.UK to make your visa application, pay your fee and book your appointment for our visa application centre online.

You then need to register on this site after booking your appointment – otherwise you risk unnecessary delays.

This site provides you with a guide to applying for your visa. It also gives you information about our visa application centre and the type of added value services that we provide.

Due to global changes in the way visa application are processed, children under 5 years old are now required to attend the Visa Application Centre to complete the application process. It is now mandatory for them to have their photo taken at the VAC. These changes do not affect applications that have already been submitted.

New supporting document scanning process.

From December 2017 customers applying for a UK visa in Beirut will benefit from further digital improvements to the UK visa application process. All non-settlement applications supporting documents (including visit applications) will now be scanned whilst customers are at the visa application centre. These digital documents will then be sent securely to UKVI, with the passport, and visa officers will then consider the application in the usual way. This new process allows customers to retain their important supporting documents during the application process. This development is made available to customers using both our standard and Priority Visa services.

In order to avoid delays in the Visa Application Centre it is recommended that customers follow the instructions below:

  • Bring your original passport (or travel document) and residence permit/national ID card (if applicable);
  • Bring A4 copies of all of your supporting documents. Copies should be of reasonably good quality to be readable when scanned. Use coloured copies if necessary.
  • If you would like to submit an old passport or a sponsor’s passport as supporting document, then you must provide copies of it as well;
  • Remove any staples, clips or pins from documents before submitting them.

Presenting the documents in the format set out above will allow us to scan them more quickly, return them and reduce waiting times at the Visa Application Centre.


1. For security reasons, Visa Applicants are not permitted to bring any object deemed to be a security risk for the Visa Application Center such as:
• Electronic devices
• Any sharp objects
• Weapon or weapon-like objects

2. The use of mobile phones, cameras and other video recording devices is strictly forbidden.

3. Bags may be subject to search at the entrance of the Visa Application Center. Anyone found carrying a dangerous item will be refused access to the center.

4. Only applicants and authorized accompanying parties (such as those providing assistance to the mobility-impaired or those requiring translation) will be allowed access to the VAC via the security checkpoint.

Important Note:

Electronics of large size such as Laptops, I-pads & big size cameras do not have a storage space on the office entrance, only mobiles and small cameras can be kept in small locker boxes during applications processing.

Thank you for your co-operation in maintaining the security of this center.


UK visa customers should please note that only TLScontact staff are able to provide official information on visa processing times and optional added value services. These staff are inside the Visa Application Centre. TLScontact staff are unable to provide immigration advice and do not have any role in the decision making process. TLScontact is in no way affiliated with any individuals operating outside the Visa Application Centre premises.